Refund Policy

Last updated 2026-10-21

Feestead subscriptions are sold by our reseller and Merchant of Record, Paddle.com, which processes payments and refunds on behalf of YDALIR SYSTEMS LTD.

14-day money-back guarantee

If you're not happy with Feestead, you can request a full refund within 14 days of your first payment for a Team subscription — no questions asked. This also applies to the first charge after a free trial ends.

Renewals and seat changes

• You can cancel at any time; your subscription stays active until the end of the period you have paid for and is not renewed after that.
• Monthly renewal payments are generally non-refundable after the 14-day window, but if you forgot to cancel and haven't used Team features in the new period, write to us and we'll refund that renewal.
• If we charge you in error (for example, for seats you removed or a duplicate charge), we will refund the incorrect amount in full.

How to request a refund

Email [email protected] from your account email with your workspace name, or reply to your Paddle receipt, or use paddle.net to find your order and request a refund directly from Paddle. Approved refunds are returned to the original payment method, usually within 5–10 business days.

Your legal rights

This policy does not affect any statutory rights you have as a consumer under the laws of your country.